Privacy Policy

Telehola

Last updated: 21/02/2026

Telehola (“we”, “our”, or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and eSIM products.

By accessing or using our services, you agree to this Privacy Policy.

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  1. Information We Collect

We may collect the following categories of information:

Personal Information
• Full name
• Email address
• Phone number
• Billing details
• Country of residence

Technical Information
• IP address
• Device type and operating system
• Browser type
• Usage data and interaction logs

Order Information
• Purchased eSIM plans
• Transaction records
• Activation information

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  1. How We Use Your Information

We use your information to:
• Provide, activate, and manage eSIM services
• Process payments and complete transactions
• Communicate service-related information
• Provide customer support
• Improve our website and services
• Detect and prevent fraud or misuse
• Comply with legal obligations

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  1. Sharing of Information

We do not sell personal data.

We may share information only when necessary with:
• Payment processing providers
• Technology and hosting partners
• Telecommunications partners required to deliver connectivity
• Authorities when required by law

All data sharing is limited to what is necessary to operate our services.

  1. Data Retention

We retain personal information only for as long as necessary to:
• Deliver our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

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  1. Data Security

We implement appropriate technical and organizational measures to protect your information, including:
• Secure payment processing
• Encrypted data transmission
• Access controls and monitoring

However, no method of transmission over the internet is completely secure.

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  1. Your Rights

Depending on applicable laws, you may have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Object to data processing
• Withdraw consent where applicable

Requests may be submitted using the contact details below.

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  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:
• Ensure website functionality
• Analyze performance
• Improve user experience

You can manage cookies through your browser settings.

  1. International Data Transfers

As Telehola serves international travelers, your information may be processed in countries outside your residence. Appropriate safeguards are applied to protect personal data.

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  1. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for their privacy practices. Please review their policies separately.

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  1. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

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  1. Policy Updates

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

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  1. Contact Information

For privacy-related inquiries:

Telehola Support
Email: [email protected]
Website: www.telehola.com